Privacy Policy
Al Khaleej Table Tennis Academy is committed to protecting the privacy of our users. This Privacy Policy describes how Al Khaleej Table Tennis Academy collects, uses, and discloses information when you use our online platform, including our site and related services.
Information We Collect
We collect information you provide directly to us when you use our services. This includes:
- Information you provide when creating an account, such as your name, contact details, and any other information you choose to provide.
- Information related to your purchases, such as equipment orders, booking coaching sessions, registering for tournaments or camps, or renting facilities. This includes payment information (processed securely by third-party payment processors, we do not store full payment card details), billing address, and shipping information.
- Information you provide when you contact us, such as inquiries through contact forms or direct communication channels.
- Information you submit when participating in surveys, promotions, or other interactive features of our site.
We also automatically collect certain information when you access and use our site. This includes:
- Usage Information: Details about your use of our site, such as the pages you view, the links you click, the time you spend on our site, and other similar usage data.
- Technical Information: Information about your device and internet connection, including your IP address, browser type, operating system, and referring URL.
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our services, including processing transactions for equipment sales, booking services, and managing your account.
- Communicate with you, respond to your inquiries, and provide customer support.
- Process and fulfill your orders and other transactions.
- Organize and manage tournaments, leagues, training camps, and workshops.
- Personalize your experience on our site.
- Improve and develop our services, site, and offerings.
- Send you promotional and marketing communications, where you have consented to receive them.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Al Khaleej Table Tennis Academy and others.
- Comply with legal obligations.
Legal Basis for Processing
We process your personal information based on various legal grounds, including:
- Your consent, which you can withdraw at any time.
- The necessity of processing for the performance of a contract with you or to take steps at your request before entering into a contract.
- Our legitimate interests, provided that these interests are not overridden by your rights and freedoms.
- The necessity of processing for compliance with a legal obligation.
Sharing Your Information
We may share your personal information with third parties in the following circumstances:
- With service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers are authorized to use your personal information only as necessary to provide these services to us.
- With third parties in connection with the sale, merger, or transfer of all or a portion of our business or assets.
- When required by law or legal process, or to comply with governmental requests, including to meet national security or law enforcement requirements.
- To enforce our policies or protect our rights, property, or safety or that of others.
- With your consent or at your direction.
We do not sell your personal information.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide the services you have requested and for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.
Your Data Protection Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including:
- The right to access your personal information.
- The right to request correction of inaccurate personal information.
- The right to request deletion of your personal information.
- The right to request restriction of processing of your personal information.
- The right to object to the processing of your personal information.
- The right to data portability.
- The right to withdraw consent at any time where processing is based on consent.
To exercise these rights, please contact us using the contact details provided below.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device. We use cookies for various purposes, including to operate and improve our site, analyze usage patterns, and personalize your experience. You can control the use of cookies through your browser settings.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our site. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Al Khaleej Table Tennis Academy
14, Bay Avenue,
Floor 12, Suite 1201,
Dubai, Dubai, 50020,
UAE
